Basics Guide
www.sprint.com
©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
11/12/10
Table of Contents
Tip: Looking for something? If you don’t see it in the headings
listed here, try the Index on page 151.
1D. People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3B. Regulatory Notices . . . . . . . . . . . . . . . . . 137
1A. Device Basics
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Tip: Device Software Upgrades – Updates to your device’s
software may become available from time to time.
Sprint will automatically send critical updates to your
device. You can also check for and download updates
by pressing
>
, and then tapping Settings >
System updates > Firmware update to search for and
download available updates.
1
Key Functions
Your Device
1. Front Indicator Light (LED) shows your device’s
connection status at a glance.
1
2
2. Proximity Sensor automatically switches the display
screen off when you hold the device near your
face during a call. When activated, the proximity
sensor does not affect the device’s 3G, 4G, or
Wi-Fi connection.
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4
3. Earpiece lets you hear the caller and automated
prompts.
4. Display Screen displays all the information needed
to operate your device, such as the call status, the
People list, the date and time, and the signal and
battery strength.
5. Menu Key allows you to open a list of actions that
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you can do on the current screen.
6. Home Key takes you back to the Home screen.
When in standby mode, press and hold to open
the recently used applications window.
7. Microphone allows other callers to hear you clearly
when you are speaking to them.
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8. Search Key allows you to search information on the
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15
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12
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current screen or application. For example, while in
People, press
to search for a contact.
9. Back Key allows you to go back to the previous
screen, or close a dialog box, options menu, the
Notifications panel, or onscreen keyboard.
10. Charger/Accessory Jack allows you to connect the
device charger or the USB cable (included).
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
11. Volume Button allows you to adjust the ringer or
media volume or adjust the voice volume during a
call.
12. Flash helps illuminate subjects in low-light
environments when the camera is focusing and
capturing a photo or video.
13. Speaker lets you hear the different ringers and
sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
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14. Camera Lens lets you take pictures and videos.
3
15. 3.5 mm Headset Jack allows you to plug in either a
stereo headset or an optional headset for
convenient, hands-free conversations. CAUTION!
Inserting an accessory into the incorrect jack may
damage the device.
Turning Your Device On and Off
Turning Your Device On
ᮣ
Press
at the top of the device.
16. Power Button lets you turn the device on or off or
turn the screen on or off, or switch your device to
silent mode, vibration mode, or airplane mode.
17. QWERTY Keyboard slides out from the left side of
the device.
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4
To unlock the screen:
Turning Your Device Off
Press and hold the
lock screen bar and
then drag it down to
unlock the screen
or answer an
1. Press and hold
for about two seconds.
Note: When the screen is locked and you press
, it will
only turn off the screen and not the device. You will
need to unlock the screen first before you press and
hold
to turn the device off. See “Turning the
incoming call.
Screen Off When Not in Use” for details.
2. On the Phone options menu, tap Power off.
3. In the Power off confirmation box, tap OK.
Lock screen bar
Turning the Screen Off When Not in Use
To save battery power, the device automatically turns
off the screen after a certain period of time when you
leave it idle. You will still be able to receive messages
and calls while the device’s screen is off.
Tip: For information on how to adjust the time before the
You can also turn off and lock the screen by pressing
Note: If you have set up a screen lock, you will be prompted
to draw the pattern, enter the PIN, or enter the
password.
. Pressing
again or receiving an incoming
call will turn on your device screen and show the lock
screen.
5
Notifications Panel
Notification icons report the arrival of new messages,
calendar events, alarms being set and ongoing
settings such as call forwarding being on or the current
call status. You can open the Notifications panel to
access message, reminder, or event notification tabs.
To open the Notifications panel:
When a new notification icon appears in the status bar,
press and hold the status bar and then drag it
downward to open the Notifications panel.
If you have several notifications, you can scroll down
the screen to view more notifications.
Tap a notification
to open the related
application.
Press and hold,
and then drag up
to close the
Tip: You can also open the Notifications panel from the
Home screen by pressing
and then tapping
Notifications panel.
Notifications.
To close the Notifications panel:
ᮣ
Press and hold the bottom bar of the Notifications
panel, and then drag it up the screen.
– or –
Press
.
6
Notification LED
LED Status
Indication
The Notification LED located at the left end of the
earpiece provides information on the device status or
pending notifications.
Solid green
Battery is fully charged (when the
device is connected to the AC adapter
or a computer).
Solid amber
Battery is charging.
Flashing amber
Battery is low. (Battery power is below
14%.)
Flashing green
You have a pending notification (for
example, a new message or a missed
call).
Note: The indicators are listed in order of priority. For
example, if your device is connected to a power
adapter and is charging the battery, the LED will be
solid amber and will not switch to a flashing green light
even if there is a pending notification.
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Installing the Battery
Battery and Charger
1. With the device turned off, insert a coin or other flat
object into the slot at the bottom of the battery
compartment cover and lift up gently to remove.
WARNING: Use only Sprint-approved or HTC-approved
batteries and chargers with your device. The
failure to use an Sprint-approved or
HTC-approved battery and charger may
increase the risk that your device will overheat,
catch fire, or explode, resulting in serious bodily
injury, death, or property damage.
Sprint-approved or HTC-approved batteries and
accessories can be found at Sprint Stores or through
HTC; or call 1-866-866-7509 to order. They’re also
available at www.sprint.com.
Battery Capacity
Your device is equipped with a rechargeable battery.
The battery provides up to 6 hours of continuous talk
time.
Note: Long backlight settings, searching for service, vibrate
mode, browser use, and other variables may reduce
the battery’s talk and standby times.
Tip: Watch your device’s battery level indicator and charge
the battery before it runs out of power.
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2. Insert the contact end of the battery first, and then
gently push the battery into place.
Removing the Battery
1. Make sure the power is off so that you don’t lose
any stored numbers or messages.
2. Remove the battery compartment cover. (See
step 1 of “Installing the Battery.”)
3. Lift the battery out at the notch just below the
camera lens.
WARNING: Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
3. Replace the battery compartment cover and press
until it snaps into place, making sure all the locking
tabs are seated and there are no gaps around the
cover.
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2. Plug the AC adapter in to an electrical outlet to
Charging the Battery
start charging the battery.
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your device
automatically turns off, and you will lose any
information you were just working on.
Charging is indicated by a solid amber light in the
Notification LED. As the battery is being charged while
the device is on, the charging battery icon (
) is
displayed in the status bar of the Home screen. After
the battery has been fully charged, the Notification LED
shows a solid green light and a full battery icon (
displays in the status bar of the Home screen.
Always use a Sprint-approved or HTC-approved
desktop charger, travel charger, or vehicle power
adapter to charge your battery.
)
Tip: With the Sprint-approved Li-ion battery, you can recharge
For more information about Notifications, see
“Notification LED” on page 7 for more details.
the battery before it becomes completely run down.
1. Plug the USB connector of the AC adapter into the
charger/accessory jack on the lower left side of
your device.
Making and Answering Calls
Making Calls
There are several convenient methods to make a call
from your device.
Calling Using the Phone Dialer
You can dial a number directly in the Phone’s dialer. As
you enter the first digits of the phone number, Smart
Dial searchs for contacts that match. If you see the
number that you want, you can tap it to dial it
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immediately without entering the rest of the phone
number.
Note: Smart Dial will also search your contacts if you enter the
letters in the name of a contact using the letters on the
number pad. As you enter more letters or numbers, the
list shows only the corresponding matches.
Calling a Phone Number in a Text Message
While viewing a text message, you can place a call to a
number that is in the body of the message.
1. Press
and tap
> Messages.
2. Tap the message with the phone number, and
then tap the phone number.
1. Press
and tap
.
2. Begin entering the first few digits or characters by
tapping the keys on the Phone keypad. If you enter
3. On the Select link screen, tap the number you want
to call.
an incorrect digit, tap
entire number, press and hold
to erase it. To erase the
4. The Phone screen then opens, with the phone
number automatically filled in and ready to be
dialed. To place the call, tap Call.
.
3. Tap the phone number or contact from the list.
– or –
For more information about text messages, see “Text
To call a different phone number associated with
the contact, tap the contact card icon at the right
side of the contact name. On the contact details
screen, tap the number you want to call.
Calling a Phone Number in an Email Message
While viewing an email message, you can tap a phone
number within the body of the email message to open
the Phone screen and dial the selected number.
Tip: Tap
to close the Phone keypad and to see if there
are more matching numbers or contacts. To browse
through the filtered list, flick through the list or slide
your finger up or down the list slowly.
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Calling a Speed Dial Number
Muting the Ringing Sound
To call a stored speed dial number, press and hold a
number key. For information on setting up speed dial
To mute the ringer without rejecting the call, you can do
any of the following:
ᮣ
Press the volume button down.
You can also place calls from your device using your
Recognition (page 63).
ᮣ
Press
the Lock screen.)
and tap Mute. (You can do this even on
ᮣ
Place the device face down on a level surface.
Receiving Calls
Using the Quiet Ring on Pickup Feature
When you receive a phone call from a contact, the
Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party.
When you receive a phone call from someone who is
not stored in People, only the default caller ID icon and
phone number appear on the Incoming call screen.
Your device automatically reduces the ringer volume
when you pick up the device to answer calls.
1. Press
>
, and then tap Settings > Sound.
2. Scroll down the screen, and then select the Quiet
ring on pickup check box.
Note: If your device is turned off, all calls automatically go to
3. Press
.
voicemail.
Rejecting an Incoming Call
Answering an Incoming Call
ᮣ
If the display is on, tap Decline.
ᮣ
If the display is on, tap Answer.
ᮣ
If the display is off, the display will come on with
ᮣ
If the display is off, the display will come on with the
Lock screen. Drag the bar down to answer the call.
the Lock screen. Press
reject and send the call to your voicemail.
and then tap Decline to
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Rejecting a Call and Sending a Text Message
Missed Call Notification
You can automatically send a default text message to a
When you do not answer an incoming call, you will see
caller and reject the incoming voice call. Press
and
the missed call icon
in the status bar.
tap Send message when you have an incoming call to
send the text message.
To see who the caller was, press and hold the status
bar, and then drag downward on the screen to open
the Notifications panel. The missed call number or
contact name is displayed.
You can change the default text message by pressing
and tapping Phone settings > Edit default message
while on the Phone screen.
Tap the missed call number or contact name to open
the Call history. Missed calls are indicated by the
missed call icon ( ).
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your
roaming charges when making or receiving calls while
outside the Nationwide Sprint Network.
Calling Emergency Numbers
You can place calls to 911 even if the device’s screen is
locked or your account is restricted.
ᮣ
Tap Answer to answer the call.
Note: If your device is turned off, all calls automatically go to
To call the 911 emergency number when the device’s
screen is locked with a screen lock:
voicemail.
Ending a Call
1. Unlock the screen. For more information, see
ᮣ
Tap End call.
2. Tap Emergency call on the screen.
3. Tap
.
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To call the 911 emergency number normally or when your
account is restricted:
In-Call Options
Pressing
during a call displays a list of available
1. Unlock the screen. For more information, see
in-call features. To select an option, tap the option.
The following options may be available through the
Options menu:
2. Tap
on the Home screen.
.
Note: When the device is completing a call, only the People,
3. Tap
Flash, and Speaker on options are available.
Enhanced 911 (E911) Information
ⅷ Add call to initiate a three-way call.
This device features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911
emergency location services where available.
ⅷ People to display your contacts list.
ⅷ Flash to accept another incoming call and put the
first caller on hold. Tap Flash again to talk to the first
caller.
When you place an emergency 911 call, the GPS
feature of your device seeks information to calculate
your approximate location. Depending on several
variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to
determine and report your approximate location.
ⅷ Mute to mute the microphone. Tap Unmute to unmute
the microphone.
ⅷ Speaker on or Speaker off to route the device’s audio
through the speaker or through the earpiece.
ᮣ
Tap Speaker On to route the device’s audio through
the speaker. (You can adjust the speaker volume
by pressing the volume button up or down.)
Important: Always report your location to the 911 operator
when placing an emergency call. Some
designated emergency call takers, known as
Public Safety Answering Points (PSAPs), may not
be equipped to receive GPS location information
from your device.
ᮣ
Tap Speaker Off to use the device’s earpiece.
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2. Enter the phone number by tapping the keys on
WARNING: Because of higher volume levels, do not place
the device near your ear during speakerphone
use.
the keypad.
3. Tap Save to People. (This button appears after
tapping six digits.)
End-of-Call Options
4. Tap Create new contact or Save to existing contact.
After you receive a call from or make a call to a phone
number that is not in your People list, you can choose
to save the number to People. On the Phone screen,
5. Use the keyboard to enter the new contact name
and tap Save to save the new entry.
– or –
tap
at the right side of the number to add the new
Tap an existing contact name and tap Save to save
the new number.
number to People.
Tip: After receiving a call from a phone number that is not in
your People list, an options menu is briefly displayed to
allow you to save the number to People. On the options
menu, tap Yes, create new contact.
Finding a Phone Number
You can search People for entries by name.
1. Press
, tap
> People, and then press
.
Saving a Phone Number
2. Enter the first letter or letters of an entry. (The more
letters you enter, the more specific the search.)
You can store contacts entries in your device. Your
device automatically sorts People entries
alphabetically. (For more information, see “About
3. Tap the contact to display the contact’s phone
number(s).
To save a number from standby mode:
1. Press
and tap
.
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Dialing From the People List
Entering Text
1. Press
and tap
> People.
Using the Slideout Keyboard
2. Tap the entry you want to call.
Open the slideout keyboard to type faster and more
conveniently with your fingers. The slideout keyboard
also comes with special keys that let you quickly
access menus and search your phone.
3. Tap Call [Type of Number]. (For example, Call
mobile.)
Dialing Sprint Services
1. Hold the phone sideways, with the front panel
buttons to your right
ᮣ
Dial the appropriate service number:
2. Push the screen panel up with your thumbs to
Ⅲ Customer Service –
reveal the slideout keyboard.
Ⅲ Sprint 411 –
Note: When the slideout keyboard is opened, the display
stays in landscape mode and you will not be able to
use the onscreen keyboard.
Ⅲ Account Information –
Ⅲ Sprint Operator –
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Lock key on your computer keyboard). The
cursor changes when you lock the shift key.
● To unlock, press the shift key once again.
Function key (
)
● Press once to type the character shown
beside the letter or punctuation keys. For
example, if you need to type the dollar sign
($), press
(FN, D).
, and then press the D key
● Press twice to lock the key and type a series of
numbers and characters. The cursor changes
when you lock the function key.
● To unlock, press the function key once again.
3. Start an app or select a field that requires entry of
text or numbers.
5. Press these keys to perform other actions:
Menu key (
)
4. Press the letter keys to enter text. Press the
following keys to enter uppercase letters, numbers,
special characters, or symbols:
● Instead of pressing the MENU button, press
the menu key to open the available menu
options for the current screen.
Shift key (
)
Search key (
)
● Press once to capitalize the next letter you
select.
● Instead of pressing the SEARCH button, press
the search key to open the search box and
type what you want to search. Press the Enter
key to begin the search
● Press twice to lock the key and type a series of
uppercase letters (this works just like the Caps
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6. Use the navigation key to the right of the slideout
Changing the Onscreen Keyboard Layout
keyboard to move the cursor.
You can choose from three different keyboard layouts
to suit your typing style. To change the keyboard layout,
do the following:
Using the Onscreen Keyboard
When you start a program or select a box that requires
entry of text or numbers, the onscreen keyboard
becomes available. You can choose from three
keyboard layouts: QWERTY, Compact QWERTY, and
Phone Keypad.
1. Press
>
, and then tap Settings > Language &
keyboard > Touch Input.
2. Tap Keyboard types, and then select from the
following keyboard types:
Ⅲ QWERTY. This layout is similar to a desktop
computer keyboard. This is the default keyboard
layout.
Changing to Landscape Orientation
When entering text, you can choose to use the
landscape orientation of the onscreen keyboard by
turning the device sideways. This pops up a larger
keyboard that lets you type easily using two thumbs
Ⅲ Phone Keypad. This layout resembles a traditional
wireless phone keypad.
Ⅲ Compact QWERTY. This layout features two letters
on each key. The keys are slightly larger than on
the full QWERTY layout.
Note: The landscape orientation keyboard is not supported in
all applications.
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Entering Text
Tap to hide the onscreen keyboard.
Use the following keys while entering text using the
onscreen keyboard:
Tap to toggle between Multitap and XT9
predictive modes when using the Compact
QWERTY or Phone Keypad layout.
Press and hold keys with gray characters at the
top to enter numbers, symbols, or accented
letters.
Shift key. Tap to capitalize the next letter you
enter. Tap twice to turn on caps lock.
Numeric key. Tap to switch to the numeric and
symbol keyboard.
Alphabet key. Tap to switch to the alphabetic
keyboard.
Enter key. Tap to create a new line.
Backspace key. Tap to delete the previous
character. Press and hold to delete multiple
characters.
Voice input key. Tap to speak the words you want
to type.
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