Lenovo Computer Monitor L171p User Manual

 
Product numbers  
9417-HB7  
9417-HG7  
First Edition (May 2005)  
© Copyright Lenovo 2005. Portions © copyright IBM Corp. 2005. All Rights Reserved.  
U.S. GOVERNMENT USERS - RESTRICTED RIGHTS: Our products and/or services are provided with  
RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule  
contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is  
unable to accept this Program under these terms, then we provide this Program under the provisions set forth in  
Commercial Computer Software--Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-  
General, FAR 52.227.14 (Alternate III).  
 
Contents  
Chapter1. Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1  
Chapter 2. Adjusting and using your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1  
Chapter 3. Reference information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1  
Appendix A. Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1  
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1  
© Lenovo 2005. Portions © IBM Corp. 2005  
 
ii  
Safety information  
Before installing this product, read the Safety Information.  
í
í
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iii ThinkVision L171 Flat Panel Monitor User’s Guide  
 
 
Chapter 1. Getting started  
This User’s Guide contains detailed information on the ThinkVision™ L171p Flat  
Panel Monitor. For a quick overview, please see the Setup Poster that was shipped  
with your monitor.  
Shipping contents  
The product package should include the following items:  
ThinkVision L171p Flat Panel Monitor Setup Poster  
Monitor Safety, Troubleshooting, and Warranty Guide  
Reference and Driver CD  
ThinkVision L171p Flat Panel Monitor  
Power Cord  
Analog Interface Cable - Attached to monitor  
Note: To attach a VESA mount, please see “Detaching the monitor stand” on page  
2-7.  
Product overview  
This section will provide information on adjusting monitor positions, setting user  
controls, and using the cable lock slot.  
© Lenovo 2005. Portions © IBM Corp. 2005  
1-1  
 
     
Types of adjustments  
Please see the illustration below for an example of the tilt range.  
Tilt/Swivel  
With the built-in pedestal, you can tilt and swivel the monitor for the most  
comfortable viewing angle.  
Height Adjustment  
After pressing the top of the monitor, remove the fixed pin and adjust the height of the  
monitor.  
1-2 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
     
Monitor Pivot  
90  
1. In locked/down Position  
- Tilt upwards, so that lower edge of monitor clears the stand.  
- Rotate clockwise until the monitor stops at 90 °.  
2. Extended Position  
- Rotate clockwise until the monitor stops at 90 °.  
User controls  
Your monitor has controls on the front which are used to adjust the display.  
For information on how to use these controls, please see “Adjusting your monitor  
Chapter 1.  
1-3  
 
   
Cable lock slot  
Your monitor is equipped with a cable lock slot located on the rear of your monitor (in  
the lower right corner). Please see the instructions that came with the cable lock to  
learn how to attach it.  
Setting up your monitor  
This section provides information to help you set up your monitor.  
Connecting and turning on your monitor  
Note: Be sure to read the Safety Information located in the Monitor Safety,  
Troubleshooting, and Warranty Guide before carrying out this procedure.  
1. Power off your computer and all attached devices, and unplug the computer  
power cord.  
2. Connect the analog signal cable to the video port on the back of the computer.  
Note: One end of the signal cable is already pre-attached to your monitor.  
1-4 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
       
Connect the digital cable to the DVI connector of the monitor and the other end on  
the back of the computer.  
Note: The digital cable is not included with the monitor.  
Plug the monitor power cord and the computer cord into grounded electrical outlets.  
Power on the monitor and the computer.  
To install the monitor driver, insert the Reference and Driver CD, click Install driver,  
and follow the on-screen instructions.  
Chapter 1.  
1-5  
 
To optimize your monitor image, press the Automatic Image Setup key. Automatic  
image setup requires that the monitor is warmed up for at least 15 minutes. This is not  
required for normal operation.  
Note: If automatic image setup does not establish the image that you prefer, perform  
Registering your product  
Please take a few moments to register your product and provide us with information  
that will help IBM to better serve you in the future. Your feedback is valuable to us in  
developing products and services that are important to you, as well as in developing  
better ways to communicate with you. Register your option on the IBM Web site at  
IBM will send you information and updates on your registered product unless you  
indicate on the Web site questionnaire that you do not want to receive further  
information.  
1-6 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
 
Chapter 2. Adjusting and using your monitor  
This section will give you information on adjusting and using your monitor.  
Comfort and accessibility  
Good ergonomic practice is important to get the most from your personal computer  
and to avoid discomfort. Arrange your workplace and the equipment you use to suit  
your individual needs and the kind of work that you perform. In addition, use  
healthy work habits to maximize your performance and comfort while using your  
computer.  
For more detailed information on any of these topics, visit the IBM Healthy  
Arranging your work area  
Use a work surface of appropriate height and available working area to allow you to  
work in comfort.  
Organize your work area to match the way you use materials and equipment. Keep  
your work area clean and clear for the materials that you typically use and place the  
items that you use most frequently, such as the computer mouse or telephone, within  
the easiest reach.  
Equipment layout and setup play a large role in your working posture. The following  
topics describe how to optimize equipment setup to achieve and maintain good  
working posture.  
Positioning and viewing your monitor  
Position and adjust your computer monitor for comfortable viewing by considering  
the following items:  
Viewing distance: Optimal viewing distances for monitors range from  
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on  
ambient light and time of day. You can achieve different viewing distances by  
repositioning your monitor or by modifying your posture or chair position. Use a  
viewing distance that is most comfortable for you.  
Monitor height: Position the monitor so your head and neck are in a comfortable  
and neutral (vertical, or upright) position. If your monitor does not have height  
adjustments, you might have to place books or other sturdy objects under the  
base of the monitor to achieve the desired height. A general guideline is to  
position the monitor such that the top of the screen is at or slightly below your  
eye-height when you are comfortably seated. However, be sure to optimize your  
monitor height so the line of site between your eyes and the center the monitor  
suits your preferences for visual distance and comfortable viewing when your eye  
muscles are in a relaxed state.  
Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen  
content and to accommodate your preferred head and neck posture.  
General location: Position your monitor to avoid glare or reflections on the screen  
from overhead lighting or nearby windows.  
The following are some other tips for comfortable viewing of your monitor:  
© Lenovo 2005. Portions © IBM Corp. 2005  
2-1  
 
       
Use adequate lighting for the type of work you are performing.  
Use the monitor brightness, contrast, and image adjustment controls, if equipped,  
to optimize the image on your screen to meet your visual preferences.  
Keep your monitor screen clean so you can focus on the screen's contents.  
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to  
periodically look away from your monitor screen and focus on a far object to allow  
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,  
consult a vision care specialist for advice.  
Quick tips for healthy work habits  
The following information is a summary of some important factors to consider to help  
you remain comfortable and productive while you use your computer.  
Good posture starts with equipment setup: The layout of your work area and the  
setup of your computer equipment have a large effect on your posture while  
using your computer. Be sure to optimize the position and orientation of your  
equipment by following the tips outlined in “Arranging your work area” on page  
2-1 so you can maintain a comfortable and productive posture. Also, be sure to  
use the adjustment capabilities of your computer components and office furniture  
to best suit your preferences now and as your preferences change over time.  
Minor changes in posture can help avoid discomfort: The longer you sit and  
work with your computer, the more important it is to observe your working  
posture. Avoid assuming any one posture for an extended period of time.  
Periodically make minor modifications in your posture to help deter any  
discomforts that might arise. Make use of any adjustments that your office  
furniture or equipment provide to accommodate changes in posture  
Short, periodic breaks help ensure healthy computing: Because computing is  
primarily a static activity, it is particularly important to take short breaks from  
your work. Periodically, stand up from your work area, stretch, walk for a drink  
of water, or otherwise take a short break from using your computer. A short break  
from work gives your body a welcome change in posture and helps to ensure you  
remain comfortable and productive while you do work.  
Accessibility information  
IBM is committed to providing greater access to information and technology to  
people with disabilities. With assistive technologies, users can access information in  
the way most appropriate to their disability. Some of these technologies are already  
provided in your operating system; others can be purchased through vendors or  
2-2 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
   
Adjusting your monitor image  
This section describes the user control features used to adjust your monitor image.  
Using the direct access controls  
The direct access controls can be used when the On Screen Display (OSD) is not  
displayed.  
Note: The direct access controls are blue.  
Table 2-1. Direct access controls  
Icon  
Control  
Description  
Image Setup  
Activates automatic image adjustment.  
Brightness  
Direct access to Brightness adjustment.  
Switches the video input source.  
Input Change  
Using the On-Screen Display (OSD) controls  
The settings adjustable with the user controls are viewed through the On-Screen  
Display (OSD), as shown below.  
To use the controls:  
1. Press to open the main OSD menu.  
2. Use or to move among the icons. Select an icon and press  
to access that  
function. If there is a sub-menu, you can move between options using or  
,
then press  
save.  
to select that function. Use or to make adjustments. Press  
to  
3. Press  
to move backwards through the sub-menus and exit from the OSD.  
4. Press and hold  
for 10 seconds to lock the OSD. This will prevent accidental  
adjustments to the OSD. Press and hold  
allow adjustments to the OSD.  
for 10 seconds to unlock the OSD and  
Chapter 2.  
2-3  
 
       
Table 2-2. OSD functions  
Controls and  
Adjustments  
(Analog)  
Controls and  
Adjustments  
(Digital)  
OSD Icon on Main  
Menu  
Submenu  
Description  
Adjusts overall brightness  
Same as Analog  
Brightness  
Brightness/  
Contrast  
Adjusts difference between  
light and dark areas  
Controls Locked -  
not required for  
digital input  
Contrast  
Moves the image left or right.  
Horizontal Position  
Vertical Position  
Image Position  
Image Setup  
Moves the image up or  
down.  
Automatically optimizes the image.  
Automatic  
Manual  
Manually optimizes the image. See “Manual image  
Clock  
Phase  
Save  
Adjusts intensity of red, green, and blue.  
Same as Analog  
Color  
Image Properties  
Preset mode  
Default  
Reddish  
Bluish  
Custom  
Red: Increases or decreases the saturation of  
’red’ in the image.  
Green: Increases or decreases the saturation of  
’green’ in the image.  
Blue: Increases or decreases the saturation of  
’blue’ in the image.  
Save: Saves the custom color choices.  
Changes the clearness of image.  
Sharpness  
Mode 1  
Adjusts the image softer.  
Default  
Returns the image sharpness to the default  
settings.  
Mode 2  
Adjust the image sharper.  
2-4 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
Table 2-2. OSD functions  
Controls and  
Adjustments  
(Analog)  
Controls and  
Adjustments  
(Digital)  
OSD Icon on Main  
Menu  
Submenu  
Description  
This monitor can accept video signals through two  
different connectors. Most desktop computers use  
a D-SUB connector. Select digital among OSD  
Controls when you use DVI connector.  
Same as Analog  
Input video signal  
- Selects D-SUB (Analog)  
- Selects DVI-Digital  
Shows resolution, refresh rate, and product details.  
Same as Analog  
Note: This screen does not allow any changes to  
the settings.  
Information  
Language  
Options  
This section lists the languages supported by your  
monitor.  
Note: The language chosen only affects the  
language of the OSD. It has no effect on any  
software running on the computer.  
Menu position adjusts menu location on the  
screen.  
Same as Analog  
Menu Position  
Default  
Options  
Default returns the menu position to the default  
settings.  
Custom  
Horizontal: Changes the horizontal position of  
the OSD.  
Vertical: Changes the vertical position of the  
OSD.  
Cancel  
Reset  
Save  
Reset  
Resets monitor to the original factory settings.  
Accessibility  
Controls button and menu settings for accessibility  
preferences.  
Button repeat rate:  
Select or to change.  
Off  
Default  
Slow  
Menu time out: Sets the length of time the  
OSD will remain active after the last time a button  
is pressed.  
Chapter 2.  
2-5  
 
Selecting a supported display mode  
The display mode the monitor uses is controlled by the computer. Therefore, refer to  
your computer documentation for details on how to change display modes.  
The image size, position and shape might change when the display mode changes.  
This is normal and the image can be readjusted using automatic image setup and the  
image controls.  
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or  
Flat Panel technology is inherently flicker-free.  
Note: If your system has previously been used with a CRT monitor and is currently  
configured to a display mode outside the range of this monitor, you may need to re-  
attach the CRT monitor temporarily until you have re-configured the system;  
preferably to 1280 x 1024 at 60 Hz, which is the Native Resolution Display mode.  
The display modes shown below have been optimized at the factory.  
Table 2-3. Factory set display modes  
Addressability  
640 x 350  
Refresh rate  
70 Hz  
640 x 480  
60 Hz, 67 Hz, 72 Hz, 75 Hz  
70 Hz  
720 x 400  
800 x 600  
60 Hz, 72 Hz, 75 Hz  
60 Hz, 70 Hz, 75 Hz  
60 Hz, 70 Hz, 75 Hz  
1024 x 768  
1280 x 1024  
Image rotation  
Before rotating the monitor, you should set-up your computer to rotate the image.  
Rotating the image may require special imaging software or you may find that your  
computer is preloaded with video graphic drivers that enable image rotation. Check  
the Graphic Properties setting on your computer to see if this feature is available.  
Try these steps to check if image rotation is available on your computer.  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab and click Advanced.  
3. If you have ATI, select the Rotation tab and set the preferred rotation.  
If you have nVidia, click the nVidia tab, in the left-hand column select NVRotate,  
and then select the preferred rotation.  
If you have Intel, select the Intel graphics tab, click Graphic Properties, select the  
Rotation tab, and then set the preferred rotation.  
Check with the manufacturer of your computer to see if graphic drivers with image  
rotation can be downloaded from their support website.  
2-6 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
     
Understanding power management  
Power management is invoked when the computer recognizes that you have not used  
your mouse or keyboard for a user-definable period. There are several states as  
described in the table below.  
For optimal performance, switch off your monitor at the end of each working day, or  
whenever you expect to leave it unused for long periods during the day.  
Table 2-4. Power indicator  
Restoring  
State  
Power Indicator Screen  
Operation  
Compliance  
On  
Steady green  
Normal  
Blank  
Standby/Suspend Flashing green  
Press a key or  
ENERGY STAR  
move the mouse  
There may be a  
slight delay  
before the image  
reappears.  
Note: Standby  
also occurs if  
there is no image  
output to the  
monitor.  
Off  
Off  
Blank  
Press a key or  
ENERGY STAR  
move the mouse  
There may be a  
slight delay  
before the image  
reappears.  
Chapter 2.  
2-7  
 
   
Caring for your monitor  
Be sure to turn off the power before you perform any maintenance on the monitor.  
Do not:  
Apply water or liquid directly to your monitor.  
Use solvents or abrasives.  
Use flammable cleaning materials to clean your monitor or any other electrical  
equipment.  
Touch the screen area of your monitor with sharp or abrasive items. This type of  
contact may cause permanent damage to your screen.  
Use any cleaner which contains an anti-static solution or similar additives. This  
may harm the coating of the screen area.  
Do:  
Lightly dampen a soft cloth with water and use this to gently wipe the covers and  
the screen.  
Remove grease or finger marks with a damp cloth and a little mild detergent.  
Detaching the monitor stand  
After placing the monitor face down on a clean surface or soft cloth, remove the four  
screws from the stand to remove it from the monitor.  
2-8 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
   
Chapter 3. Reference information  
This section contains monitor specifications, instructions to manually install the  
monitor driver, troubleshooting information, and service information.  
Monitor specifications  
Table 3-1. Monitor specifications for type-model 9417-Hxx  
Dimensions  
Height  
Depth  
381.2 mm (15.0 in.)  
204.7 mm (8.1 in.)  
Width  
Tilt  
367.5 mm (14.5 in.)  
Range: -0°, +30°  
Stand  
Swivel  
Lift  
Range: -45°, +45°  
Range: 110.0mm  
Pivot  
Yes (clockwise 90 degree)  
100 mm (3.94 in.)  
VESA mount  
Image  
Supported  
IBM radial arm sold  
separately.  
Viewable image size  
Maximum height  
Maximum width  
430 mm (17.0 in.)  
270.34 mm (10.6 in.)  
337.92 mm (13.3 in.)  
0.264 mm (.010 in.) (V)  
Pixel pitch  
Power input  
Supply voltage  
90-264VAC (100~240VAC+/-  
10%)  
Max supply current  
Normal operation  
1.5 A at 120 V ac  
Power consumption  
< 40 W  
Note: Power consumption  
figures are for the monitor  
and the power supply  
combined.  
Standby/Suspend  
Off  
< 2W (Anolog), <3W (Digital)  
< 1W at 100Vac & 240Vac  
Video input (Analog)  
Input signal  
Analog Direct Drive, 75 ohm  
0.7 V  
Horizontal addressability  
Vertical addressability  
Clock frequency  
1280 pixels (max)  
1024 lines (max)  
135 MHz  
© Lenovo 2005. Portions © IBM Corp. 2005  
3-1  
 
   
Table 3-1. Monitor specifications for type-model 9417-Hxx  
Video input (Digital)  
Interface  
DVI  
Input Signal  
VESA TMDS (Panel Link™)  
1280 pixels (max)  
1024 lines (max)  
Horizontal addressability  
Vertical addressability  
Clock frequency  
VESA DDC  
135 MHz  
CI  
Communications  
Supported Display Modes  
(VESA Standard modes  
between noted ranges)  
Horizontal frequency  
30 kHz - 81 kHz  
Vertical frequency  
Native Resolution  
Operating  
56 Hz - 76 Hz  
1280 x 1024 at 60 Hz  
10° to 35° C (5° to 95° F)  
Temperature  
Storage  
-20° to 60° C (-4° to 140° F)  
Shipping  
-20° to 60° C (-4° to 140° F)  
Humidity  
Operating  
10% to 80% non-condensing  
Storage  
5% to 95% non-condensing  
5% to 95% non-condensing  
Shipping  
Troubleshooting  
If you have a problem setting up or using your monitor, you might be able to solve it  
yourself. Before calling your dealer or IBM, try the suggested actions that are  
appropriate to your problem.  
Table 3-2. Troubleshooting  
Problem  
Possible cause  
Suggested action  
Reference  
The words "Out The system is set to a If you are replacing an  
“Selecting a  
of Range" are  
shown on the  
screen, and the  
power indicator  
is flashing green.  
display mode which  
is not supported by  
the monitor.  
old monitor, reconnect it  
and adjust the display  
mode to within the  
specified range for your  
new monitor.  
If using a Windows  
system, restart the system  
in safe mode, then select a  
supported display mode  
for your computer.  
If these options do not  
work, contact the IBM  
Support Center.  
3-2 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
 
Table 3-2. Troubleshooting  
Problem  
Possible cause  
Suggested action  
Reference  
The image  
The video signal cable Be sure the signal cable is “Connecting and  
quality is  
unnacceptable.  
is not connected with firmly plugged into the  
the monitor or system system and monitor.  
completely.  
The color settings  
may be incorrect.  
Select another color  
setting from the OSD  
menu.  
“Adjusting your  
The automatic image Perform automatic image “Adjusting your  
setup function was  
not performed.  
setup.  
The power  
The monitor’s  
power switch is  
not switched on.  
Be sure the power  
cord is connected  
properly.  
“Connecting and  
indictator is not  
lit and there is  
no image.  
The power cord is  
loose or  
disconnected.  
Be sure the outlet has  
power.  
Power on the  
monitor.  
There is no power  
at the outlet.  
Try using another  
power cord.  
Try using another  
electrical outlet.  
Screen is blank  
and power  
indicator is  
steady amber or  
flashing green  
The monitor is in  
Standby/Suspend  
mode  
Press any key on the “Understanding  
keyboard or move power management”  
the mouse to restore on page 2-7  
operation.  
Check the Power  
Options settings on  
your computer.  
The power  
indicator is  
The video signal cable Be sure the video cable is “Connecting and  
is loose or  
connected with the  
green, but there disconnected from the system properly.  
is no image.  
system or monitor.  
The monitor  
Adjust the brightness and “Adjusting your  
brightness and  
contrast are at the  
lowest setting.  
contrast setting on the  
OSD menu.  
One or more of  
This is a characteristic If there are more than five Appendix A,  
the pixels appear of the LCD  
pixels missing, contact  
Support,” on page  
discolored  
technology and is not the IBM Support Center.  
an LCD defect.  
Chapter 3.  
3-3  
 
Table 3-2. Troubleshooting  
Problem Possible cause  
Suggested action  
Reference  
Fuzzy lines  
in text or a  
blurry  
Image setup has  
not been  
optimized  
Adjust the resolution  
settings on your system  
to match the native  
resolution for this  
monitor: 1280 x 1024 at 60  
Hz.  
“Adjusting your  
image.  
Your system  
Display  
Properties setting  
have not been  
optimized.  
Horizontal  
or vertical  
lines  
through the  
image.  
Perform automatic image “Selecting a  
setup. If automatic image supported display  
setup does not help,  
perform manual image  
setup.  
When working in the  
native resolution, you  
may find additional  
improvements by  
See the Advanced  
section of your  
system’s display  
properties.  
adjusting the Dots Per  
Inch (DPI) setting on your  
system.  
Manual image setup  
If automatic image setup does not establish the image that you prefer, perform  
manual image setup.  
Note: Have your monitor powered on for about 15 minutes, until the monitor warms  
up.  
1. Press  
at the bottom of the monitor to open the OSD menu.  
2. Use or to select  
and press to access.  
3. Use or to select Clock and Phase adjustment.  
Clock (pixel frequency) adjusts the number of pixels scanned by one  
horizontal sweep. If the frequency is not correct, the screen shows vertical  
stripes and the picture does not have the correct width.  
Phase adjusts the phase of the pixel clock signal. With a wrong phase  
adjustment, the picture has horizontal disturbances in light picture.  
4. When the image no longer looks distorted, save the Clock and Phase adjustments.  
5. Press to leave the OSD menu.  
Manually installing the monitor driver  
Below are steps for manually installing the monitor driver in Microsoft® Windows  
XP® and Microsoft Windows 2000 Professional. Please see the Install Driver section of  
the Reference and Driver CD for automatic installation.  
Installing the monitor driver in Windows XP  
To use the Plug and Play feature in Windows XP, files should be loaded from the  
Reference and Driver CD.  
3-4 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
       
Note: This section must be completed before continuing with the Windows XP  
automatic image setup.  
1. Turn off the computer and all attached devices.  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow the system to boot into  
Windows XP.  
4. Open the Display Properties window by clicking Start J Settings J Control  
Panel, and then double-clicking the Display icon.  
5. Click the Settings tab.  
6. Click the Advanced button.  
7. Click the Monitor tab.  
8. Click the Properties button.  
9. Click the Drivers tab.  
10. Open the Hardware Update Wizard window by clicking on Update Driver, and  
then click Next.  
11. Select Install from a list or Specific location(Advanced), and then click Next.  
12. Insert the Setup CD into the CD drive, then click the Have Disk button.  
13. Click OK.  
14. Ensure that the CD drive letter is selected.  
15. Choose ThinkVision L171p Monitor and click OK. The files will be copied from  
the CD to your hard disk drive.  
16. Close all open windows and remove the CD.  
17. Restart the system. The system will automatically select the maximum refresh rate  
and corresponding Color Matching Profiles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. IBM recommends using either 1280 x 1024 at a refresh rate of 60 Hz, or 640 x  
480 at a refresh rate of 60 Hz.  
Installing the monitor driver in Windows 2000  
To use the Plug and Play feature in Windows 2000, files should be loaded from the  
Reference and Driver CD.  
Note: This section must be completed before continuing with the Windows 2000  
automatic image setup.  
1. Turn off the computer and all attached devices.  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow the system to boot into  
Windows 2000.  
4. Open the Display Properties window by clicking Start J Settings J Control  
Panel, and then double-clicking the Display icon.  
5. Click the Settings tab.  
6. Click the Advanced button.  
7. Click the Monitor tab.  
8. Click the Properties button.  
9. Click the Drivers tab.  
Chapter 3.  
3-5  
 
 
10. Open the Upgrade Device Driver Wizard window by clicking on Update Driver,  
and then click Next.  
11. Select Display a list of the known drivers for this device so that I can choose a  
specific driver, and then click Next.  
12. Insert the Setup CD into the CD drive, then click the Have Disk button.  
13. Click OK.  
14. Ensure that the CD drive letter is selected.  
15. Choose ThinkVision L171p Monitor and click OK. The files will be copied from  
the CD to your hard disk drive.  
16. Close all open windows and remove the CD.  
17. Restart the system. The system will automatically select the maximum refresh rate  
and corresponding Color Matching Profiles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. IBM recommends using either 1280 x 1024 at a refresh rate of 60 Hz, or 640 x  
480 at a refresh rate of 60 Hz.  
Getting further help  
If you still can’t solve your problem, please contact the IBM Support Center. For more  
information on contacting the IBM Support Center, please see Appendix A, “Service  
3-6 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
 
Service information  
Product numbers  
The product number for your monitor is located on the side of the display bezel as  
shown below.  
Customer responsibilities  
The warranty does not apply to a product which has been damaged due to accident,  
misuse, abuse, improper installation, usage not in accordance with product  
specifications and instructions, natural or personal disaster, or unauthorized  
alterations, repairs or modifications.  
The following are examples of misuse or abuse and not covered by warranty:  
Images burned onto the screen of a CRT monitor. Burned image is preventable by  
utilizing a moving screen saver or power management.  
Physical damage to covers, bezel, base and cables.  
Scratches or punctures on monitor screens.  
Chapter 3.  
3-7  
 
     
Service parts  
The following parts are for use by servicers and dealers authorized by Lenovo to  
support the customer warranty. Parts are for service use only. The table below shows  
information for model 9417-Hxx.  
Table 3-3. List of service parts  
FRU (Field  
Replaceable  
Unit) Part  
number  
Machine Type Model  
(MTM)  
Description  
Color  
30R5060  
30R5061  
Monitor- L171p  
Monitor- L171p  
Business Black  
9417-HB7  
9417-HG7  
Dual Tone (TCO’03) -  
Graphite Silver Bezel  
30R5047  
30R5065  
Video cable  
Stand  
9417-HB7, HG7  
9417-HB7, HG7  
Black  
3-8 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
 
Appendix A. Service and Support  
The following information describes the technical support that is available for your product, during the  
warranty period or throughout the life of the product. Refer to your IBM Statement of Limited Warranty for a  
full explanation of IBM warranty terms.  
Online technical support  
Online technical support is available during the life of your product through the Personal Computing  
During the warranty period, assistance for replacement or exchange of defective  
components is available. In addition, if your IBM product is installed in an IBM  
computer, you might be entitled to service at your location. Your technical support  
representative can help you determine the best alternative.  
Telephone technical support  
Installation and configuration support through the IBM Support Center will be withdrawn or made available  
for a fee, at IBM’s discretion, 90 days after the product has been withdrawn from marketing. Additional  
support offerings, including step-by-step installation assistance, are available for a nominal fee.  
To assist the technical support representative, have available as much of the following  
information as possible:  
Product name  
Product number  
Proof of purchase  
Computer manufacturer, model, serial number (if IBM), and manual  
Exact wording of the error message (if any)  
Description of the problem  
Hardware and software configuration information for your system  
If possible, be at your computer. Your technical support representative might want to  
walk you through the problem during the call.  
For the support telephone number and support hours by country, refer to the  
following table. If the number for your country or region is not listed, contact your  
IBM reseller or IBM marketing representative. Response time may vary depending on  
the number and nature of the calls received.  
Phone numbers are subject to change without notice. For the latest phone number list,  
© Lenovo 2005. Portions © IBM Corp. 2005  
A-1  
 
       
Country or Region  
Language  
Telephone Number  
Hours of operation  
Africa  
--  
Africa:  
+44 (0)1475 555 055  
--  
South Africa: +27 11  
3028888 and  
0800110756  
Central Africa:  
Contact the nearest  
IBM Business Partner  
Argentina  
Spanish  
0800-666-0011  
9AM - 10PM  
Monday-Friday  
(Local time)  
Australia  
Austria  
English  
German  
131-426  
9AM - 9PM AEST  
7 days/week  
+43-1-24592-5901  
9AM - 5:30PM,  
Monday - Friday  
(Local time)  
Belgium  
Dutch  
02-210-9820  
02-210-9800  
9AM - 5PM  
Monday -Friday  
(Local time)  
French  
Bolivia  
Brazil  
Spanish  
0800-0189  
8AM - 9PM  
Monday -Friday  
(Local time)  
Portuguese  
55-11-3889-8986  
8AM - 6PM  
Monday -Friday  
(Local time)  
Canada  
English  
French  
1-800-565-3344  
1-800-565-3344  
24 hours/day, 7  
days/week  
In Toronto only call:  
416-383-3344  
Chile  
Spanish  
800-224-488  
8AM - 9PM  
Monday -Friday  
(Local time)  
China  
Mandarin  
800 810 1818  
8:30AM - 5PM  
Monday -Friday  
(Local time)  
China (Hong Kong  
S.A.R.)  
Cantonese, English,  
Putonghua  
Home PC: 852 2825  
7799  
9AM - 5PM  
Monday -Friday  
(Local time)  
Commercial PC: 852  
8205 0333  
ThinkPad and  
WorkPad: 852 2825  
6580  
Colombia  
Costa Rica  
Cyprus  
Spanish  
Spanish  
--  
1-800-912-3021  
8AM - 9PM EST  
Monday -Friday  
284-3911  
8AM - 5PM Monday  
-Friday (Local time)  
+357-22-841100  
--  
A-2 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
Country or Region  
Czech Republic  
Denmark  
Language  
--  
Telephone Number  
+420-2-7213-1316  
4520-8200  
Hours of operation  
--  
Danish  
8:30AM - 4:30PM  
Monday -Friday  
(Local time)  
Dominican Republic Spanish  
566-4755  
8AM - 5PM  
Monday -Friday  
(Local time)  
566-5161 ext. 8201  
Toll Free within the  
Dominican Republic:  
1-200-1929  
Ecuador  
Spanish  
Spanish  
1-800-426911  
7AM - 8PM  
Monday -Friday  
(Local time)  
El Salvador  
250-5696  
8AM - 5PM  
Monday -Friday  
(Local time)  
Estonia  
Finland  
--  
+386-61-1796-699  
+358-9-459-6960  
--  
Finnish  
9AM - 5PM  
Monday -Friday  
(Local time)  
France  
French  
+33-238-557-450  
9AM - 6PM  
Monday -Friday  
(Local time)  
Germany  
German  
+49-7032-15-49201  
9AM - 5:30PM  
Monday -Friday  
(Local time)  
Greece  
--  
+30-210-680-1700  
335-8490  
--  
Guatemala  
Spanish  
8AM - 5PM  
Monday -Friday  
(Local time)  
Honduras  
Spanish  
Tegucigalpa & San  
8AM - 5PM  
Pedro Sula: 232-4222 Monday -Friday  
(Local time)  
San Pedro Sula: 552-  
2234  
Hungary  
India  
--  
+36-1-382-5720  
1600-44-6666  
--  
English  
9AM - 6PM  
Monday -Friday  
(Local time) Except  
holidays  
Indonesia  
Ireland  
Italy  
Bahasa, Indonesian,  
English  
800-140-3555  
8AM - 6PM  
Monday -Friday  
(Local time)  
English  
Italian  
+353-(0)1-815-9200  
+39-02-7031-6101  
9AM - 5:30PM  
Monday -Friday  
(Local time)  
9AM - 5PM  
Monday -Friday  
(Local time)  
Appendix A.  
A-3  
 
Country or Region  
Language  
Telephone Number  
Hours of operation  
J a p a n  
J a p a n e s e , E n g l i s h  
D e s k t o p  
ThinkPad and  
Desktop 10AM - 6PM  
Everyday Except  
Second Sunday of the  
Toll free:  
0120-887-870; For  
International: +81-46- month, Year end  
266-4724  
ThinkPad  
Toll free: 0120-887-  
874; For  
International: +81-46-  
266-4724  
Both of the above  
numbers will be  
answered with a  
Japanese language  
voice prompt. For  
telephone support in  
English, please wait  
for the Japanese voice  
prompt to end, and  
an operator will  
answer. Please ask for  
"English support  
please", and your call  
will be transferred to  
an English speaking  
operator.  
Japanese  
IntelliStation and  
xSeries  
Inside Japan and  
Overseas calls: +81-  
46-266-1358  
IntelliStation and  
xSeries 9AM - 5PM  
Monday - Friday  
Except Saturday,  
Sunday, Holidays,  
Year End  
Japanese  
Korean  
PC Software  
PC Software 10AM -  
6PM Monday -  
0120-558-695  
(Overseas calls:  
+81-44-200-8666)  
Friday Except  
Saturday, Sunday,  
Holidays, Year End  
Korea  
82-2-3284-1500  
9AM - 6PM  
Monday - Friday  
9AM - 1PM  
Saturday  
Latvia  
--  
+386-61-1796-699  
+386-61-1796-699  
+352-298-977-5063  
--  
--  
Lithuania  
Luxembourg  
--  
French  
9AM - 5PM  
Monday - Friday  
(Local time)  
Malaysia  
English  
1800-88-8558  
8:30AM - 5PM  
Monday - Friday  
(Local time)  
Malta  
--  
+356-23-4175  
--  
Mexico  
Spanish  
001-866-434-2080  
7AM - 8PM  
Monday - Friday  
(Local time)  
Middle East  
--  
+44 (0)1475-555-055  
--  
A-4 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
Country or Region  
Language  
Telephone Number  
Hours of operation  
Netherlands  
Dutch  
+31-20-514-5770  
9AM - 5PM  
Monday - Friday  
(Local time)  
New Zealand  
Nicaragua  
English  
Spanish  
0800-446-149  
255-6658  
9AM - 9PM  
7 days/week  
8AM - 5PM  
Monday - Friday  
(Local time)  
Norway  
Norwegian  
NetVista,  
ThinkCentre, and  
ThinkPad:  
8:30AM - 4:30PM  
Monday - Friday  
(Local time)  
+4766998960  
All products:  
+47 815 21550  
Panama  
Peru  
Spanish  
Spanish  
English  
206-6047  
8AM - 5PM  
Monday - Friday  
(Local time)  
0-800-50-866  
1800-1888-1426  
7AM - 8PM  
Monday - Friday  
(Local time)  
Philippines  
9AM - 5PM  
Monday - Friday  
(Local time)  
Poland  
--  
+48-22-878-6999  
+351-21-892-7147  
--  
Portugal  
Portuguese  
9AM - 5PM  
Monday - Friday  
(Local time)  
Russian Federation  
Singapore  
Russian  
English  
+7-095-940-2000  
1800-3172-888  
--  
8AM - 6:30PM  
Monday - Friday  
(Local time)  
Slovakia  
Slovenia  
Spain  
--  
+421-2-4954-1217  
+386-1-5830-050  
+34-91-714-7983  
--  
--  
--  
Spanish  
9AM - 5PM  
Monday - Friday  
(Local time)  
Sri Lanka  
English  
+94-11-2448-442  
+94-11-2421-066  
8:30AM - 5PM  
Monday - Friday  
(Local time)  
Except Holidays  
+94-11-2493-500  
+46-8-477-4420  
Sweden  
Swedish  
8:30AM - 4:30PM  
Monday - Friday  
(Local time)  
Switzerland  
Taiwan  
German, French,  
Italian  
+41-58-333-0971  
886-2-8723-9799  
9AM - 5PM  
Monday - Friday  
(Local time)  
Mandarin  
24 hours/day,  
7 days/week  
Appendix A.  
A-5  
 
Country or Region  
Language  
Telephone Number  
Hours of operation  
Thailand  
Thai  
1-800-299-229  
8AM - 6PM  
Monday - Friday  
(Local time)  
Except Holidays  
Turkey  
Turkish  
English  
English  
Spanish  
Spanish  
00800-211-4032  
9AM - 6PM  
Monday - Friday  
(Local time)  
+90-212-317-1760  
+44-1475-555-055  
United Kingdom  
United States  
Uruguay  
9AM - 5:30PM  
Monday - Friday  
(Local time)  
1-800-IBM-SERV  
24 hours/day,  
7 days/week  
(1-800-426-7378)  
000-411-005-6649  
9AM - 10PM  
Monday - Friday  
(Local time)  
Venezuela  
Vietnam  
0-800-100-2011  
8AM - 9PM  
Monday - Friday  
(Local time)  
English/Vietnamese Ho Chi Minh = (848) 9AM - 5PM  
824-1474  
Monday - Friday  
(Local time)  
Hanoi = (844) 842-  
6316  
A-6 ThinkVision L171p Flat Panel Monitor User’s Guide  
 
Appendix B. Notices  
Lenovo may not offer the products, services, or features discussed in this document in  
all countries. Consult your local Lenovo representative for information on the  
products and services currently available in your area. Any reference to a Lenovo  
product, program, or service is not intended to state or imply that only that Lenovo  
product, program, or service may be used. Any functionally equivalent product,  
program, or service that does not infringe any Lenovo intellectual property right may  
be used instead. However, it is the user’s responsibility to evaluate and verify the  
operation of any other product, program, or service.  
Lenovo may have patents or pending patent applications covering subject matter  
described in this document. The furnishing of this document does not give you any  
license to these patents. You can send license inquiries, in writing, to:  
Intellectual Property Licensing  
Lenovo Group Ltd.  
3039 Cornwallis Road  
Research Triangle Park, NC 27709  
U.S.A.  
Attention: Dennis McBride  
LENOVO GROUP LTD. PROVIDES THIS PUBLICATION “AS IS” WITHOUT  
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT  
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some  
jurisdictions do not allow disclaimer of express or implied warranties in certain  
transactions, therefore, this statement may not apply to you.  
This information could include technical inaccuracies or typographical errors. This  
information could include technical inaccuracies or typographical errors. Changes are  
periodically made to the information herein; these changes will be incorporated in  
new editions of the publication. Lenovo may make improvements and/or changes in  
the product(s) and/or the program(s) described in this publication at any time  
without notice.  
The products described in this document are not intended for use in implantation or  
other life support applications where malfunction may result in injury or death to  
persons. The information contained in this document does not affect or change  
Lenovo product specifications or warranties. Nothing in this document shall operate  
as an express or implied license or indemnity under the intellectual property rights of  
Lenovo or third parties. All information contained in this document was obtained in  
specific environments and is presented as an illustration. The result obtained in other  
operating environments may vary.  
Lenovo may use or distribute any of the information you supply in any way it  
believes appropriate without incurring any obligation to you.  
Any references in this publication to non-Lenovo Web sites are provided for  
convenience only and do not in any manner serve as an endorsement of those Web  
sites. The materials at those Web sites are not part of the materials for this Lenovo  
product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled environment.  
Therefore, the result obtained in other operating environments may vary significantly.  
Some measurements may have been made on development-level systems and there is  
no guarantee that these measurements will be the same on generally available  
systems. Furthermore, some measurements may have been estimated through  
© Lenovo 2005. Portions © IBM Corp. 2005  
B-1  
 
 
extrapolation. Actual results may vary. Users of this document should verify the  
applicable data for their specific environment.  
Note: As an ENERGY STAR Partner, IBM has determined that this product meets the  
guidelines for energy efficiency.  
Trademarks  
Lenovo and ThinkVision are trademarks of Lenovo in the United States, other  
countries, or both.:  
IBM  
ThinkVision  
IBM is a trademark of International Business machines Corporation in the united  
States, other countries, or both.  
ENERGY STAR and the ENERGY SRAT logo are registered US trademarks.  
Other company, product, or service names may be trademarks or service marks of  
others.  
B-2 ThinkVision L171 Flat Panel Monitor User’s Guide  
 
 

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